The Health Policy Programs Coordinator assists Health Policy staff in day-to-day administrative operations of coding education, Committee on Health Economics and Coding meetings, and health policy communications to achieve organizational and team goals, including improved access for patients receiving obstetric-gynecologic services. Provide support with committee management, invoice and expense management, scheduling, travel arrangements, event planning, patient communications and other activities.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Duties/Responsibilities:
• Coordinate the efforts of the team by collaborating with health and payment policy staff.
• Perform administrative duties, including email inquiries, processing mail and coordinating special mailing and distributions, assisting with travel arrangements, and processing contracts.
• Monitor department email account and coding portal requests. Triage, respond to, and/or forward emails from ACOG members, other clinicians, medical administrative staff, and patients.
• Review and distribute policy notifications from private and public sources (e.g., Federal Register, Policy Reporter) that impacts coverage of obstetric-gynecologic services for patients.
• Submit and monitor internal tickets to coordinate and maintain department website content, member communications (e.g., newsletters, emails, surveys) and resources for the public and patients.
• Coordinate the development, distribution and promotion of program materials and respond to member and public request for materials.
• Provide logistical coordination for meetings, trainings, workshops, exhibits, and other events within scheduled deadlines, including but not limited to distribution of meeting notices, forms, and all other meeting-related communications and materials; prepare, distribute, and order relevant materials and/or equipment; prepare and monitor packages for shipment to and from meetings, exhibits, and sites; reserve and confirm meeting space, audio, visual and catering arrangements.
• Prepare, process, and log all department invoices as well as staff and volunteer reimbursement requests; review budget reports, as requested.
• Provide phone and email coverage for department staff and program accounts; monitor and appropriately distribute departmental email and other inquiries from ACOG members, other clinicians, medical administrative staff, and patients.
• Maintain department databases, rosters, and distribution lists.
• Provide excellent customer service to all internal and external inquiries. Communicate tactfully, diplomatically, and with discretion with a variety of stakeholders from various backgrounds, educational levels, experience, and interests.
• Perform other duties as assigned.

Required Skills/Abilities:
• Strong interpersonal and oral and writing communication skills.
• Strong attention to detail.
• Ability to effectively plan and organize work.
• Strong computer skills including proficiency in Microsoft Office Suite and familiarity with Adobe Acrobat Reader.
• Ability to work at night 4-6 times a year (pre-scheduled).
• Ability to travel 1-2 times a year (pre-scheduled).

Education and Experience:
• High School Diploma required; college degree preferred
• Minimum of 1-2 years of experience in an office support setting.
• Invoice processing experience and understanding of billing practices preferred.
• Previous event coordination preferred.
• Previous experience working with committees and taking minutes preferred.