The Program Coordinator assists program staff in day-to-day administrative operations of assigned program to achieve deliverables and project objectives. Additionally, the program coordinator will provide support with project planning, invoice management, scheduling, travel arrangements, event planning and other activities that support department needs.

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Duties/Responsibilities:
• Support the efforts of the team by collaborating with staff.
• Perform administrative duties, including responding to phone and email inquiries, processing daily mail and coordinating special mailing and distributions, and assisting with travel arrangements.
• Schedule staff meetings, reserve meeting rooms, and develop meeting agendas.
• Monitor inventory and request departmental office supplies, as needed.
• Provide phone and email coverage for department staff and program accounts; monitor and appropriately distribute departmental email and other inquiries.
• Draft and distribute correspondence, reports, and meeting minutes.
• Monitor department email account. Triage, respond to, and/or forward emails.
• Maintain department databases, rosters, and distribution lists.
• Prepare, process, and log all department invoices as well as staff reimbursement requests; review grant expenditure reports, as requested.
• Provide logistical support for trainings, workshops, exhibits, and other events within scheduled deadlines, including but not limited to prepare, distribute, and order relevant materials and/or equipment; prepare and monitor packages for shipment to and from meetings, exhibits, and sites; reserve and arrange meeting space; and manage audio, visual and catering arrangements.
• Prepare and monitor timelines and checklists for meeting logistics and follow-up.
• Create and distribute meeting notices, forms, and all other meeting-related communications and materials.
• Provide excellent customer service for all internal and external inquiries. Communicate tactfully, diplomatically, and with discretion with a variety of stakeholders from various backgrounds, educational levels, experience, and interests.
• Provide support and regular updates, advising leadership of potential problems.
• Submit and monitor internal tickets to coordinate and maintain department website content.
• Troubleshoot miscellaneous technical difficulties and facilitate assistance when needed from ACOG IT staff.
• Manages electronic files and tracking systems to ensure compliance with ACOG policies and best practices.
• Assist in development, distribution and promotion of program materials and respond to member and public request for materials.
• Perform other duties as assigned.

Required Skills/Abilities:
• Invoice processing experience and understanding of billing practices preferred.
• Strong interpersonal, oral and writing communication skills.
• Strong attention to detail.
• Ability to effectively plan and organize work.
• Strong computer skills including proficiency in Microsoft Office Suite and familiarity with Adobe Acrobat Reader.
• Ability to travel, sometimes overnight and for several days.

Education and Experience:
• High School Diploma required.
• Minimum of 1 year of experience in an office support setting.