About Us:

The United States has the poorest maternal and birth outcomes of all developed countries with underserved, Black, Brown, Indigenous communities disproportionately affected. Cayaba Care is working to drastically improve the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

Cayaba Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually, to ensure they have all the social support they need for a successful and joyful pregnancy journey. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.

We ensure that our members do not feel alone during their pregnancy journey, and that they have a trusted resource for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other support services that are traditionally not available through their doctors’ offices.

Our Values:

• Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.
• Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.
• Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles.

The Role:

Cayaba Care is looking for a certified birth doula to be a trusted partner and advocate for expectant mothers in the Greater Philadelphia area. The birth doula will lead 2 prenatal visits and support moms through active labor.

This role is for someone who is passionate about making a difference—who believes that every woman deserves the best care, regardless of background or circumstances. Depending on your availability, this role would support Cayaba members in Philadelphia, Chester, Montgomery, Delaware or Bucks counties, or the state of Delaware.

Work Schedule:

This is a contract position to support 1-3 births per month with potential to increase.

Benefits of Working with Cayaba:

• Skip headache of managing customer payments. Cayaba manages the billing process for you and contracts directly with insurers.
• Set your schedule. Choose the hours that work best for you.
• Help even more families have an amazing birth experience. Cayaba finds the members and seamlessly connects you with them.
• Feel the power of a team behind you. Cayaba Maternity Navigators lead visits with our members in their first and second trimester, monitoring their health and connecting them with resources for a healthy pregnancy. You’ll receive a summary of the member’s pregnancy experience to date before your first visit. If any clinical issues arise, we also have RNs on staff, ready to help!

Responsibilities:

• Lead 2 prenatal visits, one virtually and one in-person, educating the member on topics such as labor positions, birth plans, and expectations for Labor & Delivery.
• Be on-call to support your members through active labor.
• Communicate with the multidisciplinary care team to escalate clinical issues to Cayaba specialists and social needs to the Maternity Navigator as needed.
• Maintain clear and accurate documentation of all care interactions.

Qualifications:

• Certification as a birth doula by a Pennsylvania Certification Board (PCB) or completion of a PCB approved training program
• Deep knowledge of birthing techniques, non-medical pain management strategies, breastfeeding, mother/baby bonding, and postpartum recovery.
• Active listener and strong communicator who can provide emotional support and practical guidance with compassion and cultural sensitivity
• Strong problem solving, organizational, and time management skills to manage multiple clients at one time.
• Interpersonal skills to build strong relationships with clients and inspire trust with families and medical providers
• Tech-savvy and able to quickly learn to document hours worked and services performed and communicate effectively in our technology platforms such as AthenaOne and Welkin
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access

Nice to haves but not required:

• Fluent in Spanish
• Breastfeeding Counselor certification
• Adult & Infant CPR & First AId certification
• Registered as a Pennsylvania Medicaid Provider with a valid Identification Number

We’re building something great and want you to be part of it. If you're looking for a fast-paced, dynamic environment where your contributions make an impact, apply today!