Exec Coaching Operations Associate (Contract)
Chief
Location
New York
Employment Type
Contract
Location Type
Hybrid
Department
ExperienceCore
About us:
Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.
Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.
Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.
Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.
About the Role:
Executive Coaching is a new offering from Chief that allows members to work individually with a certified executive coach on specific professional goals. The Coaching Operations Associate supports the delivery of the Executive Coaching program and ensures a best-in-class experience for both members and coaches.
This is a contract position running through June 2026.
Responsibilities:
Facilitate the successful onboarding of members to the coaching program
Use a data-driven approach to select coaches for each member
Respond to member and coach inquiries in a timely fashion
Collect, analyze, and distribute member feedback
Aid in scheduling of sessions as needed
Reports on metrics associated with the coaching program, including timing and volume of sessions
What You’ve Done and Enjoy Doing:
Detail-oriented and hyper-organized, you have a system to keep track of anything and everything
Strong analytical and problem solving skills
Excellent communication skills
Experience working in Excel
Methodical, determined, and dedicated to the project at hand
A ‘no task is too small’ attitude
High-energy, flexible, and excited to learn and roll up your sleeves in a startup environment; previous startup experience a plus
Passion for the Company’s mission, positioning and brand — to empower women in business and spark change from the top
While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.
At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.
The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.
The salary for this role is: $28.85/hour
Chief participates in the E-Verify Program in certain locations, as required by law.