Here at Gaia, our employees are the foundation of our success. We believe it's super important that you are happy, healthy, and motivated.

As such, on top of a competitive market bench-marked salary, we offer private healthcare, fertility support and other benefits.

Additionally, we offer all new hires a set up budget in addition to an annual personal development budget to build your skills, knowledge, and potential. We’re working hard on our reward and recognition framework to make sure that those who are excelling above and beyond get what they deserve.

Our vision

Everyone who wants a family should have the chance to try. For the 1 in 6 families that struggle to conceive, fertility treatments are an option but they are expensive. We created the world’s first IVF insurance allowing more people who wish to be parents to pursue treatment with increased financial flexibility. Because the difference between having a child or not should not be how rich you are.

The role

From the very first moment someone considers Gaia as part of their fertility journey, we aim to offer clarity and care. That’s where you come in.

We’re looking for a BDR (Patient Support) to connect with prospects as they consider Gaia for their fertility journey.

You’ll be the first human touchpoint for patients early in their fertility journey; answering questions, building trust, and making sure they feel supported every step of the way.

This is a unique opportunity to support people at one of the most pivotal moments in their lives and help shape how Gaia shows up for them.

• You’ll work closely with our Marketing team to manage the prospect pipeline for any patient starting their fertility journey in the early stages.

• You’ll be acting as the main point of contact for prospects and guiding them seamlessly through the initial stages of their journey.

• You’ll as a point of contact for clinic staff at your assigned clinics to support members book their initial consultations.

• You’ll book initial calls between “ready to go” patients and our Member Growth Team.

Your responsibilities:

• Manage a marketing pipeline of Gaia prospects.

• Qualify potential members at their early stages throughout inbound forms and outbound sales calls.

• Support MQLs to book a clinic consultation.

• Book initial calls between Gaia Prospects and Member Growth Associates.

• Manage all communication with Prospects via calls and email

• Effectively carry out processes to track prospects' initial journey and share data with clinics and the rest of the team.

• Identify opportunities for increasing our sales pipeline to drive overall Member growth.

You’ll be a great candidate for this role if you:

• Have minimum 1 year of experience qualifying leads and potential prospects over the phone and via inbound forms (required).

• Experience in the healthcare or fertility space (nice to have).

• Are empathetic and deeply care about our Members - the IVF experience is incredibly stressful and empathy for what they are going through is a must.

• Are a self-starter - you’ll be working as part of a small team but also a specific growth project, so we’ll be looking to you to help set us up for success

• Have strong interpersonal skills - you’ll constantly be communicating with patients, clinic staff and the rest of our company via email and phone calls.

Compensation Range: $60K - $65K