Primary Care Medical Assistant (Part-Time) – Job Description

Employment Type: Part-Time, Non-Exempt
Level: Associate
Location: Minneapolis, MN Clinics
Compensation: $22.00 - $30.00 an hour, based on experience
Shift Information: 20 – 30 hours per week, Monday - Friday

Who we are:

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals who share in this passion to join us!

About you:

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Primary Care Medical Assistant (Part-Time) Role:

The Part-Time Primary Care Medical Assistant will provide clinical, clerical, and technical support to assist physicians (MD/DO) and Advanced Practice Clinicians (NP/PA) in a primary care setting. This role will focus on delivering excellent patient care, maintaining smooth clinical operations, and supporting the clinical team. This role will also be expected to float to other clinics from time to time, based on staffing needs.

Clinic Locations:

• Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN 55116
• Crystal Clinic | 5200 Douglas Dr N, Minneapolis, MN 55429
• Lyndale Clinic | 5450 Lyndale Ave S, Minneapolis, MN 55419
• Rosedale Clinic | 2401 Fairview Ave N #145, Roseville, MN 55113
• Eagan Clinic | 2000 Rahncliff Ct #400, Eagan, MN 55122

Essential Functions:

• Room patients efficiently while modeling our “customer service first” values
• Schedule patient appointments and assist patients in setting up their patient portal
• Ensure all forms, consents, and billing requests are reviewed and completed
• Maintain patient confidentiality and comply with HIPAA regulations
• Obtain blood samples via venipuncture
• Perform EMR data entry, review and update medication lists and prepare refills
• Measure and record patient vital signs
• Prepare rooms, equipment, and instruments for examinations and assist providers
• Clean and disinfect examination rooms after patient visits
• Handle patient inquiries, manage phone calls, and assist with check-in
• Support chronic disease management and population health initiatives
• Administer IM injectables and medications as ordered
• Communicate effectively with providers about patient care opportunities
• Monitor and maintain medical supply inventory
• Rotate clinic float support as needed

Must-have Qualifications and Skills:

• Authorized to work in the United States
• Active Medical Assistant diploma or certification
• Training in phlebotomy required
• Concierge-level customer service and strong work ethic
• Strong organizational skills and attention to detail
• Effective verbal and written communication skills
• Excellent interpersonal skills and ability to work in a fast-paced setting

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.