Director, Clinical Analytics & Quality
Midi
Director, Clinical Quality & Analytics
The Director, Clinical Quality & Analytics, will combine operational rigor, advanced analytics, and clinical curiosity to ensure we deliver safe, high-quality, and patient-centered care. This role is ideal for someone who thrives on turning complexity into clarity, loves building scalable systems, and believes that data is the currency of good decisions.
- Shape the future of clinical quality and innovation at Midi.
- Lead analytics at the intersection of AI, clinical operations, and patient experience.
- Build scalable systems that improve patient outcomes and clinician success.
The Difference You’ll Make:
Clinical AI & Innovation
- Own analytics around scribe AI tools (speech-to-text transcription + Script AI insights), ensuring outputs become clear reports and dashboards.
- Develop analytics on clinician–patient interactions, training opportunities, operational/tech barriers, and clinical trends.
- Lead process improvement (PI) initiatives to strengthen quality, reduce variation, and improve outcomes.
- Partner with Product and Operations teams to integrate AI-driven findings into workflows.
- Build and maintain real-time dashboards with HEDIS and quality metrics for immediate visibility into performance and outcomes.
Quality Program Oversight
- Own Midi’s Quality program, including chart audits, expansion of automated audits, and oversight of compliance with standards.
- Monitor patient safety, adverse events, and near-miss reporting—integrating findings into continuous improvement.
- Lead weekly AI-powered Practice Pattern reviews, ensuring clinicians adhere to protocols and identifying improvement opportunities.
- Partner with Learning & Development to evaluate the Onboarding process with quantitative data aligned to practice patterns.
Clinical Protocols & Program Development
- Collaborate with clinical leadership on evidence-based clinical protocols, ensuring alignment with patient-centered care.
- Design algorithms of care—structured pathways and decision rules that improve outcomes and consistency.
- Tailor protocols to distinct clinical services (menopause, weight, primary care, and future complex care).
- Maintain rigorous documentation and communicate program status/results to stakeholders.
Cross-Functional Leadership
- Partner with Product, Operations, and Clinical leaders to ensure program success.
- Bridge technical and clinical teams, fostering agile development and rapid implementation.
- Contribute to strategic planning as Midi expands into complex care while maintaining excellence in menopause, weight, and midlife primary care.
Data & Analytics
- Lead with the philosophy: data drives science, and science drives decisions.
- Use data to allocate resources, identify inflection points of value, and pivot programs toward better outcomes.
- Build dashboards and frameworks that translate data into actionable insights for leadership, clinicians, and partners.
What You’ll Need to Succeed :
- 8+ years of experience in clinical operations, health analytics, quality management, or health services research.
- Demonstrated success in leading data-rich clinical programs and translating findings into operational improvements.
- Highly energetic, innovative, and skilled at reducing entropy—able to design simple solutions to complex challenges.
- Proven ability to bridge technical and clinical teams, driving agile and scalable innovation.
- Obsessed with time and efficiency: respects deadlines, starts on time, and finishes on time.
- Holds self and colleagues accountable, thrives in fast-paced environments, and avoids stagnation.
- Deep intellectual curiosity—if given unlimited time, you’d spend it acquiring more knowledge.
Interview Process
- Recruiter Screen- 30 mins
- Hiring Manager Screen- 30 mins
- Working Session-30-45 mins
- Final Interviews- 2 hours
While you’re waiting for us to review your resume, here’s some fun content to check out 🎥
Midi Health is a diverse organization. We encourage applications regardless of color, religion, gender, sexual orientation, gender identity or expression, age, nationality, marital status, disability, and veteran status. #JA-1
Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.