Product Manager - Care Delivery Systems
Product
San Francisco, CA, USA
USD 150k-170k / year + Equity
Posted on Jun 24, 2026
<div id="model-response-message-contentr_1fb64aa6c3b570c0" class="markdown markdown-main-panel tutor-markdown-rendering stronger enable-updated-hr-color"> <p data-path-to-node="3"><strong data-path-to-node="3" data-index-in-node="50">Location:</strong> Palo Alto, CA (Hybrid – 2 days/week in office)</p> <h3 data-path-to-node="4">About Midi Health</h3> <p data-path-to-node="5">Midi Health is the fastest-growing virtual clinic focused exclusively on women's midlife health. We deliver insurance-covered care for women navigating perimenopause, menopause, and other hormone-related health challenges. Our care model combines clinical expertise with technology to improve access, outcomes, and quality of life for millions of women. We've raised backing from top-tier investors—recently achieving Series D milestone validation—and are scaling rapidly, now caring for hundreds of thousands of patients across the U.S. If you're energized by building in a fast-growth, mission-driven environment, we'd love to meet you!</p> <h3 data-path-to-node="6">About the Role</h3> <p data-path-to-node="7">Midi is seeking a Product Manager to lead the evolution of the software operating systems powering our care delivery network. This role sits directly at the heart of our clinician experience, internal telehealth platform, and clinical operations infrastructure. You won’t just manage detached tools; you’ll design and optimize the foundational systems that allow Midi clinicians to deliver high-quality, scalable care without friction.</p> <p data-path-to-node="8">As Midi grows, so does the structural complexity of virtual care. We need a low-ego, high-agency systems-thinker who can reduce clinical documentation burden, automate repetitive administrative tasks, and clear technical bottlenecks so our providers can focus entirely on patients. You will turn messy cross-functional workflow challenges into precise product direction and measurable system performance improvements.</p> <h3 data-path-to-node="9">What You’ll Do</h3> <ul data-path-to-node="10"> <li> <p data-path-to-node="10,0,0"><strong data-path-to-node="10,0,0" data-index-in-node="0">Own Care Delivery Infrastructure:</strong> Define the long-term product roadmap and systemic evolution of our EHR environment, task management dashboards, and clinician-facing software interfaces.</p> </li> <li> <p data-path-to-node="10,1,0"><strong data-path-to-node="10,1,0" data-index-in-node="0">Drive Inbox & Task Automation:</strong> Maximize clinical efficiency by optimizing the lifecycle of internal care tasks through the deliberate integration of AI tools, smart routing queues, and logic-driven prioritization rules.</p> </li> <li> <p data-path-to-node="10,2,0"><strong data-path-to-node="10,2,0" data-index-in-node="0">Advance a Unified Telehealth Experience:</strong> Build and scale a cohesive, integrated platform ecosystem handling real-time patient messaging, visit documentation workflows, and internal cross-team tasks.</p> </li> <li> <p data-path-to-node="10,3,0"><strong data-path-to-node="10,3,0" data-index-in-node="0">Lead Cross-Functional Tooling Integrations:</strong> Partner hand-in-hand with Engineering, Data, and IT teams to implement stable database pipelines, system configurations, and platform automations necessary for nationwide operational growth.</p> </li> <li> <p data-path-to-node="10,4,0"><strong data-path-to-node="10,4,0" data-index-in-node="0">Build Trusting Feedback Loops:</strong> Shadow expert clinician users, analyze day-to-day workflow drag, and convert direct clinical observations into crisp technical specifications without losing the underlying strategic thread.</p> </li> <li> <p data-path-to-node="10,5,0"><strong data-path-to-node="10,5,0" data-index-in-node="0">Track System Performance:</strong> Define, measure, and iterate on clear metrics governing provider adoption, workflow cycle times, and overall satisfaction with internal core care tools.</p> </li> </ul> <h3 data-path-to-node="11">What You Bring</h3> <ul data-path-to-node="12"> <li> <p data-path-to-node="12,0,0"><strong data-path-to-node="12,0,0" data-index-in-node="0">Core Experience:</strong> 4+ years of technical or platform product management experience, specifically building complex platform workflows, internal operational tools, EHR configurations, or multi-dependency backend applications.</p> </li> <li> <p data-path-to-node="12,1,0"><strong data-path-to-node="12,1,0" data-index-in-node="0">Deep Technical Fluency:</strong> Proven experience architectural mapping alongside engineering teams. You are fully comfortable navigating data flow schemas, API mechanics, and evaluating the technical tradeoffs between custom code builds and native vendor configurations.</p> </li> <li> <p data-path-to-node="12,2,0"><strong data-path-to-node="12,2,0" data-index-in-node="0">AI Tooling Comfort:</strong> Experience utilizing and evaluating generative AI/ambient computing applications to accelerate engineering or operational output, coupled with a sharp judgment of where to safely leverage automation vs. where human clinical oversight must remain uncompromised.</p> </li> <li> <p data-path-to-node="12,3,0"><strong data-path-to-node="12,3,0" data-index-in-node="0">Patience for Ambiguity:</strong> A structured, systems-thinking mindset that thrives in rapid startup environments. You treat ambiguity as a design prompt and maintain an exceptional ability to separate end-user symptoms from systemic root causes.</p> </li> <li> <p data-path-to-node="12,4,0"><strong data-path-to-node="12,4,0" data-index-in-node="0">Mission Realization:</strong> High empathy for expert users (clinicians) combined with a deep passion for closing the historical gap in midlife women's healthcare.</p> </li> </ul> <h3 data-path-to-node="13">Our Core Values</h3> <p data-path-to-node="14">At Midi, our values guide how we work together every single day:</p> <ol data-path-to-node="15"> <li> <p data-path-to-node="15,0,0"><strong data-path-to-node="15,0,0" data-index-in-node="0">Listening:</strong> With curiosity, to learn and make informed decisions quickly.</p> </li> <li> <p data-path-to-node="15,1,0"><strong data-path-to-node="15,1,0" data-index-in-node="0">Alacrity & Tenacity:</strong> We take up challenges eagerly, with good will, and keep going even when it's hard.</p> </li> <li> <p data-path-to-node="15,2,0"><strong data-path-to-node="15,2,0" data-index-in-node="0">Humility:</strong> We acknowledge that we don't know what we don't know. We admit when we're wrong and constantly strive to do better.</p> </li> <li> <p data-path-to-node="15,3,0"><strong data-path-to-node="15,3,0" data-index-in-node="0">Inclusion, Access & Collaboration:</strong> We are dedicated to expanding healthcare access, serving a diverse population with a diverse team.</p> </li> <li> <p data-path-to-node="15,4,0"><strong data-path-to-node="15,4,0" data-index-in-node="0">Ingenuity & Creativity:</strong> We take an experimental approach to innovation. If we can't find what our clinicians need to thrive, we build it.</p> </li> </ol> <h3 data-path-to-node="16">Interview Process</h3> <ul data-path-to-node="17"> <li> <p data-path-to-node="17,0,0">Recruiter Interview</p> </li> <li> <p data-path-to-node="17,0,0">Hiring Manager Interview</p> </li> <li> <p data-path-to-node="17,0,0">Panel Interviews</p> </li> <li> <p data-path-to-node="17,0,0">Working Session</p> </li> <li>Final Interview</li> </ul> <h3 data-path-to-node="18">Compensation, Perks, and Benefits</h3> <p data-path-to-node="19">At Midi Health, we are committed to pay transparency, equity, and competitive rewards that align with our core culture.</p> <ul data-path-to-node="20"> <li> <p data-path-to-node="20,0,0"><strong data-path-to-node="20,0,0" data-index-in-node="0">Estimated Base Salary Range:</strong> $150,000 - $170,000 per year, based on location, core tech skills, and relative platform exposure tracks.</p> </li> <li> <p data-path-to-node="20,1,0"><strong data-path-to-node="20,1,0" data-index-in-node="0">Total Rewards:</strong> Competitive base compensation paired with meaningful early-stage company equity and performance perks.</p> </li> <li> <p data-path-to-node="20,2,0"><strong data-path-to-node="20,2,0" data-index-in-node="0">Comprehensive Care:</strong> Medical, Dental, and Vision coverage packages.</p> </li> <li> <p data-path-to-node="20,3,0"><strong data-path-to-node="20,3,0" data-index-in-node="0">Support Frameworks:</strong> 401(k) plan option, flexible Paid Time Off (PTO), and work-from-home stipends</p> </li> </ul> <p data-path-to-node="24"><em data-path-to-node="22" data-index-in-node="0">#LI-MB1</em></p> </div><div class="content-conclusion"><p>At this time, Midi is unable to provide visa sponsorship. <strong>All Candidates must be authorized to work in the United States without current or future sponsorship needs.</strong></p> <p>Please note that all official communication from Midi Health will come from an <strong data-stringify-type="bold">@joinmidi.com</strong> email address. We will <strong data-stringify-type="bold">never</strong> ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at <strong data-stringify-type="bold"><a href="mailto:careers@joinmidi.com">careers@joinmidi.com</a></strong>.</p> <p>Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.</p> <p>Please find our <span class="notion-enable-hover" data-token-index="0">CCPA Privacy Notice for California Candidates</span> <a href="https://joinemidi.notion.site/CCPA-Privacy-Notice-for-California-Candidates-234ea80994d38013bea1f24b3fa993ce">here</a>.</p></div>