POSITION SUMMARY: At Natera, the Oncology Clinical Support RN will leverage their Oncology clinical knowledge and expertise to curate, abstract, and interpret patient data that is necessary for reimbursement purposes. The Oncology Clinical Support RN will rely on their understanding of the oncology community and the patient journey to develop best practices to improve data collection and abstraction processes.

PRIMARY RESPONSIBILITIES:

• Abstracts and interprets patient records for key clinical data points, including diagnosis, staging, treatment, and progress
• Performs data entry and ensures the accuracy, completeness, and timely submission of curated data.
• Identifies and communicates patient data deficiencies and discrepancies.
• Ability to examine, know, and act on detailed clinical documentation to capture accurate data.
• Participates in analysis and reporting of clinical review outcomes.
• Track metrics related to daily roles/responsibilities to ensure successful workflows and processes.
• Demonstrates professionalism and clinical expertise when working with team members.
• Contributes to Quality Improvement initiatives.
• Develop best practices for Clinical Support at Natera.
• Problem-solving with other internal Natera teams to overcome barriers.
• Must have critical thinking and problem-solving skills.
• Ability to stabilize multiple demands and respond to time constraints.
• Keeps abreast of changes in workflow processes and proactively prepares for the implementation of new data measures and workflows.
• Participates in continuous professional development; keeps current on emerging trends and technologies in oncology and cancer care.
• Perform other duties as assigned.

QUALIFICATIONS:

• A BSN degree with a minimum of 5+ years of Oncology experience (in-patient/out-patient).
• License Requirement: Registered Nurse (RN) - State or Compact License.
• A solid foundational understanding of cancer biology, pathology, and cancer staging.
• A strong working knowledge of the various oncologic treatment modalities in the neoadjuvant/adjuvant setting.
• A detailed understanding of the oncology patient journey.
• Familiarity with ICD-10 codes.
• An understanding of the NCCN guidelines for hereditary cancer risks.
• A demonstrated ability to work independently and collaborate effectively with team members to achieve team goals.
• Adaptability skills to a dynamic and fast-paced environment.
• Familiarity with electronic medical records systems, databases, and Google suite of work
• products.
• Exceptional communication skills (oral and written) and attention to detail.
• Excellent computer skills.

Preferred Qualifications:

• MSN or other advanced degree is desirable
• Oncology Certified Nurse (OCN)
• Experience with AJCC staging is desirable.
• Experience in EPIC or other EMRs is preferred, but not required.
• Experience in Salesforce or other customer service platforms is preferred, but not required.