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Soft Services Lead

Organon

Organon

Northumberland, UK
Posted on Nov 14, 2025

Job Description

Organon is hiring a Soft Services Lead to join our world-class manufacturing site in Cramlington, Northumberland.

In this role, you will play a key role in supporting the Facilities Management (FM) Lead to deliver soft services contracts and ensure the ongoing maintenance and functionality of the building fabric infrastructure. This role involves hands-on technical oversight, vendor coordination, compliance management, and strategic planning to ensure the optimal operation of all building fabric systems and assets. The successful candidate will also take full ownership of the building fabric, ensuring it remains safe, efficient, and compliant with relevant regulations.

Role Responsibilities:

  • Support the FM Lead in managing soft services contracts, including cleaning, security, landscaping, and waste management.

  • Collaborate with service providers to ensure consistent, high-quality delivery and resolve any issues promptly.

  • Conduct regular inspections of building fabric and soft service areas to maintain standards and compliance.

  • Develop and implement preventative maintenance plans for building fabric assets in partnership with the IFM provider.

  • Ensure all activities adhere to health, safety, and regulatory requirements, staying updated on relevant legislation.

  • Manage budgets for soft services and building fabric maintenance, identifying cost-saving opportunities without compromising quality.

  • Lead small to medium refurbishment or repair projects, ensuring timely delivery within budget.

  • Drive continuous improvement initiatives across soft services and building fabric operations.

Qualifications, Skills & Experience:

  • Proven experience in contract management within an operational site.

  • Strong communication skills for cross-functional collaboration.

  • Knowledge of deviation management, audits, and quality systems in GMP or FMCG environments.

  • Financial management skills for capital and expense budgets.

  • Experience in maintenance and facilities engineering within a pharmaceutical setting.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

No Travel Required

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

1

Requisition ID:R537432