Job Description

Position Overview

The primary responsibility of the Medical Services is to coordinate responses to all inquiries received through different channels from healthcare providers and other external stakeholders,

ensuring the highest standards in medical communications.

Primary Responsibilities: Ensure receipt, classification, and appropriate routing of product inquiries for further processing to meet regulatory and business requirements.

Assure DPOC database is accurately maintained.

Generate and report DPOC monthly key performance metrics.

Identify gaps within the medical information process and provide rapid resolution.

Support and train local Organon personnel on DPOC/medical information requests.

Respond to or triage unsolicited on-label and off-label inquiries received from healthcare providers and other external and internal stakeholders.

Ensure that responses to medical inquiries are high-quality professional communications. Set-up standardized answers for frequently asked questions or routine requests, in collaboration with Medical Advisors and Medical Science Liaisons.

Research, assess, and compile responses from published and unpublished literature to create clinical support in a fair, balanced, and scientifically accurate format. Report adverse events, product quality complaints, counterfeit suspicions, customer feedback to the appropriate departments.

Audit participation.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Search Firm Representatives Please Read Carefully
Organon LLC, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Annualized Salary Range

Annualized Salary Range (Global)

Annualized Salary Range (Canada)

Please Note: Pay ranges are specific to local market and therefore vary from country to country.

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R537594