About Us

Pinnacle Fertility is the nation’s fastest-growing physician-centric fertility care platform, supporting more than 25 high-performing fertility clinics and comprehensive fertility service providers nationwide. United under a shared mission of fulfilling dreams by building families, Pinnacle clinics deliver innovative technology, compassionate patient care, and comprehensive fertility treatment services, ensuring families receive a high-touch experience on their path to parenthood. Learn more at www.pinnaclefertility.com.

About This Role

This role is a strategic, well-rounded HR Business Partner who provides trusted, consultative guidance to leaders on people strategies aligned to business objectives. They coach and strengthen manager capability, including designing and delivering leadership training and development programs that improve engagement and performance. With a data-driven and change management mindset, they analyze employee relations and HR trends, translate insights into actionable recommendations, and drive continuous improvements to processes, policies, and the overall employee experience—working effectively across a matrixed, multi-site environment.

In addition, this HRBP brings deep strength in Employee Relations, serving as a confidential resource for employees and an objective partner to leaders on performance concerns, investigations, conflict resolution, and workplace disputes. They apply strong judgment and discretion to sensitive matters, ensuring fair, consistent outcomes and multi-state compliant practices that support both the business and an exceptional employee experience.

We are seeking a HR Business Partner to join our dedicated team at Pinnacle Fertility in Scottsdale, Arizona.

Key Responsibilities

• Listen and respond to the “voice of the employee.” Serve as a trusted, confidential sounding board and partner with leaders and employees to resolve workplace conflicts and concerns.
• Serve as the primary HR partner for employee relations matters, including investigations, corrective actions, performance concerns, and conflict resolution. Provide independent, objective assessments and recommend fair, consistent, and legally compliant outcomes.
• Partner with HR team members to develop, communicate, and educate on HR policies, procedures, and compliance requirements across multiple states. Regularly review policies and practices to ensure consistency, scalability, and risk mitigation.
• Provide consultation and coaching to leaders on employee relations risk, leadership effectiveness, team dynamics, and performance management. Strengthen manager capability through real-time guidance, tools, and training.
• Guide and support managers through HR processes including goal setting, performance management, corrective actions, employee engagement, retention, coaching, training, conflict resolution, and policy interpretation, ensuring timely documentation and consistent application.
• Provide strategic advice and consultative solutions on people management matters, balancing employee experience with business needs and employment law considerations.
• Design, coordinate, and facilitate employee relations and leadership training programs that enhance manager effectiveness and the overall employee experience.
• Take a strategic, data-driven approach to employee relations by analyzing trends, identifying root causes, and proactively recommending solutions to improve performance, retention, and engagement.
• Develop and maintain regular and ad-hoc reporting related to employee relations metrics, including investigations, corrective actions, exit interviews, and hotline activity.
• Demonstrate a change management mindset by identifying opportunities to improve employee relations practices through education, process improvement, and innovative solutions.
• Support succession planning, bench strength, and organizational capability by strengthening manager effectiveness and workforce practices.
• Other duties and projects assigned.

Position Requirements

• Education
  • Bachelor’s degree in human resources, business administration, or a related field.
  • Strongly preferred PHR/SHRM-CP Certification
• Experience
  • 5+ years of progressive HR experience with strong specialization in Employee Relations, including investigations, conflict resolution, corrective action, performance concerns, and risk mitigation.
  • Demonstrated experience partnering with leaders in a consultative capacity on complex and sensitive people matters.
  • Multi-state HR experience with solid knowledge of federal and state employment laws and consistent policy application across locations.
  • Experience analyzing employee relations data and translating insights into actionable recommendations.
• Skills & Abilities
  • Strong judgment, discretion, and ability to handle confidential and sensitive situations.
  • Excellent coaching, communication, and relationship-building skills.
  • Strategic, data-driven mindset with strong problem-solving capabilities.
  • Ability to influence without authority and partner effectively with leaders at all levels.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Collaborative, proactive, and solutions-oriented approach.

Compensation & Benefits

• Annual Salary: $80,000 - $110,000 (Final offers will be based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.