Strategy & Operations MBA Intern
Sunfish
Operations
Los Angeles, CA, USA
Strategy & Operations MBA Intern
Location: Los Angeles (in-person 4x days per week)
Hours: Full-time (40 hours/week ideal, at least 20 hours/week), 12 weeks (June - August 2026)
Reports to: Head of Operations
Pay: $200 stipend for office set-up
About Us
Sunfish is a fast-growing, venture-backed Series A health tech startup. Our mission is to make the parenthood journey easy and affordable to help everyone build the family of their dreams. Used by leading fertility clinics throughout the United States, we help patients navigate and afford treatments. Our company ingests unique patient biodata to support patients using AI/ML. Sunfish’s team is composed of individuals with backgrounds in fertility, health tech, insuretech, and fintech – all with a shared passion for bringing equity to family building. And we’ve done this before - our executive team has had 19 exits and 4 IPOs to date.
Role Overview
We’re looking for a Strategy & Operations MBA Intern to work directly alongside our Head of Operations on some of the most important and cross-cutting projects at Sunfish. This is a true generalist role — equal parts chief of staff, business analyst, and operator. You’ll own meaningful work, not just support it. If you thrive in ambiguity, love solving hard problems, and want to see how a fast-growing health tech startup operates from the inside, this role is for you.
What You’ll Work On
Sunfish Success Program Conversion
Analyze the current patient funnel for Sunfish Success Programs and identify key drop-off points
Develop and test hypotheses for improving conversion rates, including messaging, offer structure, and UX improvements
Partner with operations, growth, and product teams to run experiments and track results
Build dashboards and reporting to track program performance over time
New Product Scoping & Launches
Assist with scoping and launching new Sunfish product offerings, including competitive research, market sizing, and go-to-market planning
Own data analysis to support launch decisions — pulling and synthesizing data from internal and external sources
Collaborate with cross-functional teams (product, clinical, finance) to define requirements and success metrics
Help build launch trackers and project management frameworks to keep new initiatives on track
Strategy & General Operations Support
Serve as a strategic thought partner to the Head of Ops on ad hoc projects and company-wide priorities
Identify operational inefficiencies and propose process improvements across teams
People Operations & Special Projects
Support with a company role-leveling project. Build a framework and rubrics for all roles across the company, as well as a plan to implement the new structure
Support with the design and rollout of the performance review process, including templates, timelines, and calibration materials
Help with Q2 target and goal grading: synthesize results, surface insights, and flag areas of concern
Support Q3 goal-setting: coordinate across teams, align on formats, and ensure accountability structures are in place
Who You Are
Currently pursuing an MBA and looking for a meaningful summer internship where you can drive real impact
Highly analytical with strong Excel/Sheets skills; comfortable building models, trackers, and dashboards from scratch
Organized, proactive, and able to manage multiple workstreams without losing the details
Comfortable with ambiguity — you don’t wait to be told what to do, you figure it out and move
Strong communicator — you can write a crisp email, lead a meeting, and present findings to executives
Excited about health tech, fertility, or the broader mission of making family-building more accessible and equitable
Prior experience in consulting, operations, or a startup environment is a plus