Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you.

We have an immediate opening for a full-time Payment Poster. This position will be working remote M-F 8am-5pm.

This position is responsible and accountable for all aspects of payments received in the CBO Online and offices. This includes, but is not limited to, posting insurance and patient payments to appropriate accounts from US Mail, EFT and Credit card Vendor, researching and obtaining explanation of benefits for the department, setting up ERA/EFT for practice and reviewing and correcting patients accounts under the direction of a senior staff member.

How You'll Contribute:

We always do whatever it takes, even if it isn't specifically our "job." In general, the Payment Poster responsible for:

• Ensures all ERA and EFTs are set up appropriately for each practice.
• Follow up with Insurance companies on enrollment status.
• Create Logins and obtain access to all payor portals.
• Ensure all US mail is scanned into the appropriate folders in a timely manner.
• Ensures all ERA’s are downloaded from the Practice Management clearing house and or individual payor portals.
• Handles calling insurance companies to obtain missing explanation of benefits
• Post daily explanation of benefits and patient payments to patient accounts utilizing electronic payment posting software.
• Post all patient payments to patient accounts via credit card, EFT, and US mail
• Investigate and resolve discrepancies
• Knowledge of insurance contract requirements and US Fertility Financial programs
• Review and make corrections to patients accounts to ensure patient satisfaction
• Reconcile daily work to bank deposit
• Apply denials and deductibles to patients account per electronic remittance
• Work on Q&A functions prior to month end and assist other department functions as a back up
• Post insurance, patient, collection and miscellaneous payments to practice management system
• Post complicated EOB’s with forwarding balances, recoupments and overpayment recovery
• Maintains patient confidence and protects operations by keeping information confidential.

What You'll Bring:

• Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experience
• Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate.
• Ability to access, input, and retrieves information from a computer. Medical software program experience required.
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.).
• Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365).
• Ability to demonstrate good judgment.
• Ability to communicate accurately and concisely.
• Ability to remain calm and poised under stress.
• Computer proficiency required.
• Financial background.
• Excellent interpersonal skills and ability to work as part of a multi-disciplinary team and maintain effective working relationships.
• Strong customer service and results orientation; highly responsive to requests.
• Excellent verbal & written communication skills.
• Excellent interpersonal, and organizational skills.
• Ability to maintain the highest level of confidentiality.
• Flexibility and willingness to learn at all times.
• Excellent multi-tasking abilities.

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer:

• Competitive pay + bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Retirement plan
• Tuition assistance
• Ability to make an impact in the communities we serve

At US Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.