Patient Services Coordinator II
US Fertility
Customer Service
New York, NY, USA
USD 26-31 / hour
Posted on Dec 10, 2025
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Eastside office.
Responsibilities include but are not limited to:
- Interacting with patients; practicing effective, courteous communication
- Working the front desk
- Scheduling patient appointments and in-office procedures
- Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned
- Handle all letters for patients and assist with patient requests related to their treatment at our practice
- Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed
Attributes that are ideal in this role include:
- Good judgement and takes initiative.
- Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
- Passionate about providing excellent patient care.
- Ability to work independently and as part of the team.
Qualifications:
- A successful candidate must possess a bachelor's degree or higher.
- Medical office experience is a plus; related job experience is required
- Interest in the field of reproductive medicine is a must.
- Excellent organizational and interpersonal skills are required
- Strong verbal and written communication skills are a must
- Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.
Job Type: Full-time
Schedule: This full-time (40 hours a week) day shift position requires one weekend (Saturday and Sunday) shift a month and two holidays a year at our Madison Ave location. When working on the weekend and/or holiday the hours are 7:00AM to 12:00PM.
Starting Pay: $26.00-$31.00 per hour
What We Offer:
- Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays - Part-Time Employees:
401(k) with company match and performance-based bonus opportunities - Per Diem Employees:
401(k) with company match