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Patient Services Coordinator II

US Fertility

US Fertility

Customer Service
United States · New York, NY, USA
USD 26-31 / hour
Posted on Dec 10, 2025

Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Downtown office.

Responsibilities include but are not limited to:

  • Interacting with patients; practicing effective, courteous communication
  • Working the front desk
  • Scheduling patient appointments and in-office procedures
  • Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned
  • Handle all letters for patients and assist with patient requests related to their treatment at our practice
  • Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed

Attributes that are ideal in this role include:

  • Good judgement and takes initiative.
  • Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
  • Passionate about providing excellent patient care.
  • Ability to work independently and as part of the team.

Qualifications:

  • A successful candidate must possess a bachelor's degree or higher.
  • Medical office experience is a plus; related job experience is required
  • Interest in the field of reproductive medicine is a must.
  • Excellent organizational and interpersonal skills are required
  • Strong verbal and written communication skills are a must
  • Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.

Job Type: Full-time

Schedule: This full-time (40 hours a week) day shift position requires one weekend (Saturday and Sunday) shift a month and two holidays a year at our Madison Ave location. When working on the weekend and/or holiday the hours are 7:00AM to 12:00PM.

Starting Pay: $26.00-$31.00 per hour

What We Offer:

  • Full-Time Employees (30+ hours/week):
    Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
  • Part-Time Employees:
    401(k) with company match and performance-based bonus opportunities
  • Per Diem Employees:
    401(k) with company match