Patient Services Coordinator II
US Fertility
Customer Service
New York, USA
USD 26-31 / hour
Posted on Mar 6, 2026
Enjoy what you do while contributing to a company that makes a difference in people’s lives. RMA of New York, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
We have an immediate opening for a Patient Services Coordinator II to join our RMA of New York team at our Downtown practice. The schedule is working Full-Time Monday through Friday, daytime hours. This full-time (40 hours a week) day shift position requires one weekend (Saturday and Sunday) shift a month and two holidays a year at our Madison Ave location. When working on the weekend and/or holiday the hours are 7:00 AM to 12:00 PM. The pay range for this position is $26.00-$31.00 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Coordinator II is responsible for:
The skills and education we need are:
What We Offer:
To learn more about our company and culture, visit here.
We have an immediate opening for a Patient Services Coordinator II to join our RMA of New York team at our Downtown practice. The schedule is working Full-Time Monday through Friday, daytime hours. This full-time (40 hours a week) day shift position requires one weekend (Saturday and Sunday) shift a month and two holidays a year at our Madison Ave location. When working on the weekend and/or holiday the hours are 7:00 AM to 12:00 PM. The pay range for this position is $26.00-$31.00 per hour.
How You'll Contribute:
We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Services Coordinator II is responsible for:
- Interacting with patients; practicing effective, courteous communication
- Working the front desk
- Scheduling patient appointments and in-office procedures
- Managing the physician’s schedules and preparing letters and reports and handling special projects as assigned
- Handle all letters for patients and assist with patient requests related to their treatment at our practice
- Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed
The skills and education we need are:
- Good judgement and takes initiative.
- Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
- Passionate about providing excellent patient care.
- Ability to work independently and as part of the team.
- A successful candidate must possess a bachelor's degree or higher.
- Medical office experience is a plus; related job experience is required
- Interest in the field of reproductive medicine is a must.
- Excellent organizational and interpersonal skills are required
- Strong verbal and written communication skills are a must
- Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.
What We Offer:
- Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
- Part-Time Employees: 401(k) with company match and performance-based bonus opportunities
- Per Diem Employees: 401(k) with company match
To learn more about our company and culture, visit here.